Terms and Conditions Policy

As the operator of Bubbles Bet, this page sets out the Terms and Conditions that govern use of our platform and the contractual relationship between us and our users. The information below explains responsibilities, eligibility, acceptable conduct, and the general principles that apply to bonuses, payments and dispute resolution. By accessing or using our services you agree to comply with these rules and any applicable laws; please read the sections carefully and contact our support team if you need clarification before creating an account or placing wagers.

Account responsibilities

Registration and verification

When registering an account you must provide accurate and complete personal information that matches official identity documents. We reserve the right to request KYC documentation at any time and will require full verification before processing withdrawals above our internal thresholds.

Account security and single account policy

Account holders are responsible for maintaining the confidentiality of login details and for all activity that occurs under their account. Only one account per person, household and payment method is permitted; multiple accounts may be suspended or closed and any associated funds withheld pending investigation.

Eligibility requirements

Access to our services is restricted to persons aged 18 or over. Certain jurisdictions may be restricted by law or by our policies; eligibility depends on your country of residence and any applicable local regulations. Proof of age and residency may be required to confirm eligibility.

Acceptable use of the service

Users must not use the platform for unlawful purposes or to facilitate fraud or money laundering. Attempts to manipulate games, exploit software vulnerabilities, use bots or automate play, and to deceive or impersonate others are prohibited. Reasonable use limits may be applied and abusive or disruptive behaviour can lead to account suspension.

Bonus and promotion rules

General principles

Bonuses, free spins and promotional offers are subject to specific terms that govern eligibility, minimum deposits, wagering requirements, game contribution rates and time limits. Only one active bonus may apply unless otherwise stated and we may withhold or reclaim benefits in cases of suspected abuse or breach of the promotion rules.

Deposits and withdrawals

Deposits

Supported payment methods and minimum deposit amounts are displayed in the cashier. Deposits are usually processed instantly but are subject to third party provider times and fees. Accurate payment details are required and it is your responsibility to ensure funds originate from a payment method in your name.

Withdrawals

Withdrawals will be processed to the original payment source where possible and are subject to verification checks and any applicable withdrawal limits. Processing times depend on the chosen method and external banking partners; we may place holds on withdrawals while verification or fraud checks are completed.

Dispute handling

Any disputes or complaints should be raised with our support team promptly and we will endeavour to resolve issues in a timely manner. If a satisfactory resolution cannot be reached internally, escalation options and contact details for relevant regulatory channels will be provided where applicable under our licence terms.

Updates to the terms

We may amend these Terms and Conditions from time to time to reflect legal, technical or operational changes. Material changes will be communicated via the website or by direct notification where required. Continued use of the platform after publication of revised terms constitutes acceptance of those changes.